T&C
Terms and Conditions ("Terms")
Last updated: January 16, 2025
1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Generator Athlete Lab, you may receive messages related to the following:
Appointment reminders
Follow-up messages
Billing inquiries
Promotions or offers (if applicable)
Example: "Hello, this is a friendly reminder of your upcoming appointment with Generator Athlete Lab at Seaholm on July 5, 2027 at 12:00. Reply STOP to opt out of SMS messaging at any time."
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your [appointments/billing, etc.].
Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Generator Athlete Lab in the following ways:
Verbally, during a conversation
By submitting an online form
By filling out a paper form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.generatorathletelab.com
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the http://www.generatorathletelab.com website and (the "Service") operated by Generator Athlete Lab ("us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Purchases
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your e-mail, personal information and payment information.
The Purchases section is for businesses that sell online (physical or digital).
All sales made via website or by contacting our location are final.
Appointment Cancellations
All recovery sessions require a 4 HOUR cancellation notice or the member will receive a $10 charge and lose the scheduled session.
All treatment sessions require a 24 HOUR cancellation notice or the service will still be charged in full.
Subscriptions and Memberships
Some parts of the Service are billed on a subscription and recurring basis ("Subscription(s)" "Memberships"). You will be billed in advance or on a recurring basis. Memberships will auto renew unless given a 30 day notice.
All changes to memberships have to be completed with form received by desk via in person or via email.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Generator Athlete Lab
Generator Athlete Lab has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Generator Athlete Lab shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Information Collected
Generator Athlete Lab may collect information, such as your e-mail address, name and phone number.
Information about your computer hardware and software also may be automatically collected. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used by Generator Athlete Lab for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of our website.
Use Of Your Information
We collect and use your personal information to operate our website and deliver the services you have requested. We will send one welcome email following registration to all registered patrons. We also send periodical service updates to users.
We do not sell, rent, or lease our customer lists to third parties.
Cancellations
We require a 30-day cancellation notice (one full-billing cycle) if you wish to cancel your membership.
All changes to memberships have to be completed with form received by desk via in person or via email.
Contact Us
If you have any questions about these Terms, please contact us at info@generatorathletelab.com